Immigrants are having several problems getting their residence permit automatically renewed at SEF.
The first problem is that, despite being an online procedure, the renewal is not always available. As a result, many migrants only get the renewal after the expiration of the residence permit. Others simply do not know if they will be able to do so.
In addition, there are several errors on the platform, in which the user receives information on the status of the application, such as “annulled by SEF” or “canceled”, without any reason or justification. There are other cases where the status “awaiting submission” does not advance. In short, there are numerous problems that generate great anguish in the immigrant.
So far, it is not known when SEF will solve the platform problem.
On August 3, 2023, SEF published the following note:
“As the post-payment of the DUC is registering the appearance of messages in the status of the application such as “awaiting payment” or “annulled by SEF”, the Foreigners and Borders Service clarifies that it is working on solving the problem”.
I want to renew automatically my residence permit on SEF website. What should I do?
You must register in the personal login area of the SEF website and access Applications > Automatic Renewal area. You must follow all necessary steps and submit the application for automatic renewal of your residence permit.
I am already registered on the SEF Website. How should I proceed to automatically renew my residence permit?
You must access your personal login area of the SEF website > Applications > Automatic Renewal. You must follow all necessary steps and submit the application for automatic renewal of your residence permit.
Adriano Martins Pinheiro
Immigration lawyer in Portugal, with more than 12 years’ experience in the legal profession and consultant on visas and residence permit.
tags: automatic renewal, sef website, residence permit, how, when, why .