How to Get an Appointment at AIMA in Portugal: Complete Guide

How to Get an Appointment at AIMA in Portugal: Complete Guide

Are you looking for information on how to get an appointment at AIMA? Or wondering when new slots will be available? This guide covers the key issues related to applying for a residence permit in Portugal, specifically with AIMA, which has now replaced SEF.

How to Get an Appointment at AIMA?

The question “How to get an appointment at AIMA?” is one of the most frequently asked by foreigners who need to regularize their status in Portugal. Unfortunately, securing an appointment with AIMA (formerly SEF) has become a significant challenge.

When Will AIMA Open Appointments?
Currently, there is no clear timeline for when new appointment slots will be available at AIMA. Many foreigners are waiting for slots for:

  • Residence permit renewal
  • Response to expression of interest
  • Family reunification
  • Residence permit for family members of EU citizens

What to Do If You Don’t Receive a Response from AIMA?

Many foreigners have already completed the residence permit process, including submitting documents and completing biometric procedures, but have not yet received any response from AIMA. The Portuguese Immigration Law stipulates that the decision on a residence permit application must be communicated within:

  • 90 days for residence permit issuance
  • 60 days for residence permit renewal

If these deadlines are not met, foreigners have the option to take their case to the Portuguese courts to enforce their rights.

Challenges in Getting Service from AIMA

Why is it so difficult to get service from AIMA?

Immigrants report that it is nearly impossible to get through to AIMA’s service center (+351 217 115 000). Even when they do, they are often told that no appointment slots are available. Additionally, AIMA only provides a single email address for customer service (geral@aima.gov.pt), leading to an overwhelming backlog of requests without adequate responses.

Legal Action Against AIMA: A Solution?

Due to the difficulties encountered, many foreigners are opting to file lawsuits against AIMA, requesting the court to mandate the agency to provide an appointment. The law guarantees this right, and the Portuguese courts can be a viable path to ensuring it is upheld.

Conclusion: The Situation of Immigrants in Portugal

Despite promises of improvements, the reality is that the lack of a residence permit causes serious problems and anxiety for immigrants and their families. It is crucial that foreigners are aware of their rights and the possible actions they can take to regularize their status.

Adriano Martins Pinheiro is a lawyer in Portugal, a writer, and a trainer specializing in immigration.


tags: AIMA appointment, AIMA slots, residence permit Portugal, AIMA difficulties, lawsuits against AIMA, residence permit renewal Portugal, SEF Portugal, immigration problems in Portugal, immigrants’ rights in Portugal .